Service via the Electronic System

Service via the Electronic System

Service via the Electronic System

Notification for Relief

We recommend that both parties first discuss, understand each other’s positions, and try to reach a compromise, taking into account the framework set out in the Act as well as the rental relief framework set out in the Amendment Act.

Notification for Relief is NOT NEEDED for Rental Relief

The rental relief framework is a separate and different relief regime under a different Part of the Act.

Under the rental relief framework, eligible Small and Medium Enterprises (SMEs) and specified non-profit organisations (NPOs) can get up to 4 months waiver of rent for qualifying commercial properties and up to 2 months waiver of rent for industrial / office properties.

Eligible tenant occupiers, seeking rental relief waivers DO NOT need to serve a Notification for Relief on their landlord. Please check if you fall within one of the following scenarios:

  • If you are a SME and believe that you are eligible for rental waivers, but have not heard from the landlord or received the Notice of Cash Grant, you may make an application to IRAS at https://go.gov.sg/governmentcashgrant from 21 August 2020 to 21 October 2020.
  • If your landlord has served you the Notice of Cash Grant issued by IRAS, you DO NOT need to serve a Notification for Relief on your landlord or do anything further. The rental waivers apply automatically upon receipt of the Notice of Cash Grant by your landlord. You simply do not need to pay rent for the applicable period to the landlord.
  • If you received the Notice of Cash Grant, but have already paid rent for those months for which rent should have been waived (e.g. April and May), you may simply apply the waiver to future rent (e.g. waive the rent for October and November). You DO NOT need to request that your landlord return the April and May rent to you. If there is insufficient time left in the lease, you can obtain a refund from your landlord. If the landlord refuses to make the refund, please seek independent legal advice on how to commence legal proceedings to claim the refund. You do not need to serve a Notification for Relief.

Apart from rental waivers, the rental relief framework also provides for an automatic moratorium on enforcement actions against tenant occupiers for non-payment of rent under the lease or licence agreement, as well as a statutory repayment plan for arrears.

Please click here to find out if you are eligible for the rental waivers under the rental relief framework.

Relief for inability to perform contractual obligations

If you require relief under the Act for a contract that is covered by Part 2 of the COVID-19 (Temporary Measures) Act 2020, you have to serve a Notification for Relief.

The party seeking relief must serve a Notification for Relief on the following Recipients, where applicable:

  • The other party or parties to the contract;
  • Any guarantor or surety for the obligation in the contract; and
  • The issuer of a performance bond or equivalent for the performance of the obligation, where the contract is a construction contract or supply contract (“Issuer of Related Performance Bond”).

Please note that that the service of the Notification for Relief does not constitute a filing with the Registrar.

Service by the electronic system

To serve the Notification for Relief using the electronic system (if you have an email address, and have the email address(es) of the Recipient(s)):

  • If you are acting on behalf of an entity that is a party to the contract, please use this link (CorpPass).
  • If you are an individual who is a party to the contract, please use this link (SingPass).

Note: It is important that you use the correct link to serve the Notification for Relief. Otherwise, the Notification for Relief may be ineffective.

To register for a SingPass or CorpPass, please visit https://www.singpass.gov.sg or https://www.corppass.gov.sg, respectively.

Service by other modes if you are unable to use the electronic system

If you are unable to serve the Notification for Relief using the electronic system, please download the Notification for Relief serve the form using the other modes of service.

  • If you are acting on behalf of an entity that is a party to the contract, please download this form.
  • If you are an individual who is a party to the contract, please download this form.
Changes to the Notification for Relief

You must ensure that the contents of the Notification for Relief are correct. You will not be able to change the contents of the Notification for Relief once it is served. If you made an error in the Notification for Relief that you served on the Recipient(s), you will need to serve a new Notification for Relief and serve a Withdrawal of Notification for Relief in respect of the previous Notification for Relief.

Pending Court or Arbitral Proceedings

If you have served a Notification of Relief, and there are pending court or arbitral proceedings in respect of the obligations covered under the Notification of Relief against you, please refer to here for the processes for you to obtain a stay or dismissal of those proceedings.

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